Headquarters
331 MAIN ST, COSHOCTON, OH 43812-1510, US
COSHOCTON, OH, US
INTELLITARGET
From the company
ITM Marketing is a boutique contact center BPO headquartered in Central Ohio that has provided call center outsourcing and customer experience management since 1996. It specializes in inbound and outbound contact center solutions for brands nationwide, managing nearly 2 million customer interactions annually across industries including retail, healthcare, financial services, and energy. Its agents handle phone, email, chat, and web interactions using technology such as Genesys Cloud.
Products & services offered
Capabilities 7
- call center outsourcing
- conversational bots
- Genesys Cloud CX platform
- inbound contact center
- omnichannel customer experience
- outbound contact center
View all 7
Classifications
- Ownership classifications (1)
- Self Certified Small Disadvantaged Business
Facilities
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