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777 Sourcing.

Capability

omnichannel customer experience

Suppliers
2
States & provinces
2
Countries
1

2 omnichannel customer experience suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

BUCHER + SUTER INC

DENVER, CO

Bucher + Suter is a contact center transformation partner with 40+ years of experience delivering contact center, collaboration, omnichannel CX, and CRM integration. The company helps organizations connect platforms, people, and workflows, modernize their CX stack, and embed practical AI into real workflows. It reports 120+ specialists and 400+ projects delivered across complex service environments.

AI strategy and integrationcloud and hybrid contact center platformscontact center transformationCRM integrationimplementation servicesManaged Servicessoftware integrationsworkforce management

INTELLITARGET

COSHOCTON, OH

ITM Marketing is a boutique contact center BPO headquartered in Central Ohio that has provided call center outsourcing and customer experience management since 1996. It specializes in inbound and outbound contact center solutions for brands nationwide, managing nearly 2 million customer interactions annually across industries including retail, healthcare, financial services, and energy. Its agents handle phone, email, chat, and web interactions using technology such as Genesys Cloud.

call center outsourcingconversational botsGenesys Cloud CX platforminbound contact centeroutbound contact centerreal-time analytics and reporting

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