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Capability

Cloud contact center (CCaaS)

Suppliers
2
States & provinces
2
Countries
1

2 cloud contact center (ccaas) suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

CMS COMMUNICATIONS INC

CHESTERFIELD, MO

CMS Communications, Inc. has been an industry leader since 1985 in providing Telecom, Data and Cloud Solutions and Services, including new and refurbished voice and data products, VoIP, hybrid and cloud phone and contact center solutions, and technical support. Headquartered in St. Louis (Chesterfield), Missouri, it maintains a nationwide presence with direct sales and services teams in New York, New Jersey, Virginia, Maryland, Washington D.C., Illinois, Texas and California, and employs 60 industry professionals.

Advanced enterprise support servicesCloud phone systems (UCaaS)internet accessPOTS line replacementRingCentral managed servicesShoreTel/Mitel Connect support

Compiled from public sources

CONTENT GURU INC

CAMPBELL, CA

Content Guru is a global provider of Customer Experience (CX) solutions, founded in 2005. It offers the storm® cloud CX platform and brain® AI orchestration layer, delivering omni-channel customer engagement, workforce engagement management, unified communications, and AI capabilities such as conversational AI, agent assist, and real-time transcription and summarization. Its services are hosted on in-nation data centers with 99.999%+ availability.

agent assistAI orchestrationConversational AIcustom integrationsintelligent automationomni-channel customer engagementreal-time transcription and summarizationUnified Communicationsworkforce engagement management

Compiled from public sources

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