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777 Sourcing.

Capability

agent assist

Suppliers
2
States & provinces
2
Countries
1

2 agent assist suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

AMERICAN CUSTOMER CARE, INC

SOUTHINGTON, CT

ACC Premiere provides tech-first, global omnichannel outsourced contact center solutions, blending AI-powered automation with premium live agent support. It offers customer service, crisis management, technical support, subscription sales and retention, and member services for global brands across CPG, food and beverage, healthcare, retail, and wine and spirits industries.

AI-powered automationautomated QAcloud telephonyCRM implementation and customizationfulfillment servicesGenesys Cloud integrationlive agent supportsentiment analysissocial media monitoring and responseTier 1, 2, 3 supportvoice and chatbots

Compiled from public sources

CONTENT GURU INC

CAMPBELL, CA

Content Guru is a global provider of Customer Experience (CX) solutions, founded in 2005. It offers the storm® cloud CX platform and brain® AI orchestration layer, delivering omni-channel customer engagement, workforce engagement management, unified communications, and AI capabilities such as conversational AI, agent assist, and real-time transcription and summarization. Its services are hosted on in-nation data centers with 99.999%+ availability.

AI orchestrationCloud contact center (CCaaS)Conversational AIcustom integrationsIntelligent automationomni-channel customer engagementreal-time transcription and summarizationunified communicationsworkforce engagement management

Compiled from public sources

Related capabilities

Other processes offered by the shops that list agent assist.

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