automated quality assurance

Capitol Bridge is based in Arlington, Virginia with offices in Pittsford, New York; Columbia, South Carolina; and Isabela, Puerto Rico. It partners with government and private organizations to improve customer service, streamline operations, and support clinical teams, providing nationwide and locally focused services including customer service operations, government process optimization, and independent clinical review services. It has been certified by CMS as an Independent Dispute Resolution Entity under the No Surprises Act.

contact center servicescustomer service operationsgovernment process optimizationindependent clinical reviewspeech analyticsStaff augmentationvirtual agents

CONNEXiONS builds the Conversation Machine™, a patent-pending Conversation Quality System that improves how conversations happen in real time. It is one platform with two interfaces: powering AI agents and guiding human agents. The company has built conversational technology with world-leading brands since 2019, serving healthcare, contact centers, and training.

AI agent design and trainingConversational AIembodied avatarspost-call analysisreal-time conversation guidancetraining & simulationvoice and text agents

EISC2021-07-21T00:07:37-07:00 WHAT WE DO Qualified, traceable, scientific data…just a “click” away Does your analytical lab analysis, testing, research and discovery take too long, cost too much and lack the data integrity, traceability and 100% assurance you need and require for your results? Seamless, universal connectivity of raw, meta and result data. EISC is a woman-owned, life, material, and physical science informatics company dedicated to helping those in science streamline electronic lab data workflows that get to discovery faster! Our patented laboratory data integration and automation solutions harmonize disparate scientific data sources spanning multiple industries, ensuring analytical data integrity and compressing the timeline of the lab’s data lifecycle to within minutes. EISC’s universal connectivity platform automatically aggregates, assimilates, and dynamically.

auto-schedulingBig Data analyticscompliance reportingdata automationelectronic data deliverablesinstrument integrationLIMS/IMS connectivity