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777 Sourcing.

Capability

AI quality assurance

Suppliers
1
States & provinces
1
Countries
1

1 ai quality assurance supplier across 1 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

ACD DIRECT, INC.

FARMINGTON, UT

ACD Direct is a full-service contact center that handles customer interactions for companies that outsource all or part of their volume. It pairs SaaS technology with a distributed workforce of 1,000+ at-home agents across the United States to provide 24/7/365 support. The company offers customer experience, workforce management, managed services, technology reinforcement, and AI quality assurance, and specializes in contact connections via text, phone, email, chat, and digital channels.

API integrationsautomationcall monitoringcontact center outsourcingmanaged servicesomnichannel customer supportrecruitingreportingsecurity and compliancetrainingworkforce management

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