Queue Management

ACF Technologies provides an AI-powered platform that brings appointment booking, queue management, and customer engagement solutions together. The company serves government, healthcare, banking, retail, and education organizations, helping them improve customer touchpoints and operational efficiency. ACF has worked with UK government bodies, NHS organizations, councils, and universities, including creating a national NHS COVID-19 vaccination booking system.

AI-powered platformappointment bookingautomated notificationsautomationCustomer Engagementomnichannel service transformationreal-time capacity syncing

Established in 2016, Datalink Solutions is a Puerto Rican company offering a full range of voice, data, Internet and cloud services. It helps organizations maximize the potential of their IT infrastructure to solve business and technical challenges, and helps clients integrate and leverage these technologies.

Business continuity & disaster recoveryhosted PBXInteractive Voice Response (Auto-Attendant)SIP Trunk servicestime conditions managementVoicemail-to-email

Ivyhill Technologies is an Enterprise Information Management service provider offering cost-effective solutions and quality staffing to commercial businesses and Federal, State, and Local Government Agencies. Founded in 2015, it delivers services including software and systems development, human resources support, contact center services, information/records management, and administrative support. It is a Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE), and Small Business Enterprise (SBE) certified by the State of Maryland Dep

Administrative supportapplication developmentcontact center servicesCybersecurityData AnalyticsDocument Conversionhuman resources supportInformation ManagementInfrastructure SupportRecords managementsoftware and systems development