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777 Sourcing.

Capability

quality monitoring

Suppliers
2
States & provinces
2
Countries
1

2 quality monitoring suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

BPA INTERNATIONAL, INC

NEPONSIT, NY

BPA Quality provides independent contact center quality assurance combining human evaluation with AI-assisted tools and psychometric science. Founded by contact center professionals with over 30 years of experience, it serves 100+ clients across financial services, healthcare, retail, and telecommunications, monitoring interactions in 48 languages. Its mission is to keep AI honest and people inspired.

compliance monitoringcontact center quality assurancemultilingual QA (48 languages)mystery shoppingpsychometric analysisspeech analyticstraining and coaching

Compiled from public sources

CONTACTWORKS LLC

AUSTIN, TX

ContactWorks is an Austin, Texas-based contact center and customer support outsourcing provider with over 12 years of experience. It delivers scalable, high-touch customer contact services including technical support, sales, quality monitoring, cybersecurity support, compliance support, and AI-driven call center solutions for brands requiring premium customer interactions.

AI-driven call center solutionscompliance supportcontact center operationsCybersecurity supportinbound and outbound salesManaged Servicesnetwork monitoringtechnical support

Compiled from public sources

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