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Capability

omnichannel customer engagement

Suppliers
1
States & provinces
1
Countries
1

1 omnichannel customer engagement supplier across 1 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

Genesis Communications is a VA-verified Veteran-Owned Small Business (VOSB) and SAM.gov-registered BPO and contact center staffing firm based in Atlanta, Georgia. It delivers fully managed contact center operations, customer experience management, and scalable staffing for federal and commercial clients, with access to 200+ agents across 28 call centers through a partnership with ASCI Allied Customer Solutions.

appointment schedulingbusiness process outsourcingcontact center operationsinbound/outbound call handlingIT and help desk supportlead generationMarket Researchorder processingquality assurance and complianceremote workforce deploymenttelemarketingworkforce management

Related capabilities

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