quality assurance and compliance

A5N Prime LLC is a service-disabled veteran-owned small business (SDVOSB) federal contractor specializing in construction and landscaping. Its portfolio centers on construction trades and year-round grounds maintenance at federal installations, including Department of Veterans Affairs medical centers and national cemeteries, Coast Guard installations, Army Reserve facilities, and Navy installations. It also takes on closely related facility-support work.

constructioncost control and financial managementelectrical systemsgrounds maintenanceHVAC installation and repairjanitorial serviceslandscapingprocurement and materials sourcingproposal development and bid managementrenovationsafety and risk managementschedule management and mobilizationsubcontractor coordinationturf management

Care Agent BPO is a medical call center and healthcare BPO provider offering 24/7 telephone triage, answering services, and appointment scheduling for patients and healthcare providers. It provides highly trained overseas agents to U.S. companies for healthcare support, customer service, and back-office operations, with over 20 years of expertise and a focus on HIPAA compliance.

accounts receivable managementanalytics and business intelligenceanswering servicesappointment schedulingclaims and denial managementlead generation and sales assistanceMedical billingrevenue cycle managementsoftware developmenttelephone triageutilization management

Creative Solutions is a family-owned small business specializing in providing reliable management and support services for government contracts, ensuring efficient project execution through dedicated service and trusted partnerships. It offers comprehensive contracting services tailored to meet the specific needs of each client and project.

Contract AdministrationPayment Processing and Documentationproject coordinationproject schedulingRegulatory Adherencerisk assessment and mitigationVendor and Subcontractor Management

Genesis Communications is a VA-verified Veteran-Owned Small Business (VOSB) and SAM.gov-registered BPO and contact center staffing firm based in Atlanta, Georgia. It delivers fully managed contact center operations, customer experience management, and scalable staffing for federal and commercial clients, with access to 200+ agents across 28 call centers through a partnership with ASCI Allied Customer Solutions.

appointment schedulingbusiness process outsourcingcontact center operationsinbound/outbound call handlingIT and help desk supportlead generationMarket Researchomnichannel customer engagementorder processingremote workforce deploymenttelemarketingworkforce management

iPower LLC is a professional consulting firm founded in 2001 and headquartered in Reston, Virginia. It is a WOSB and VA SWAM that provides CMMC, CMMI, ISO and PMO consulting and assessment services, and is an Authorized C3PAO and CMMC L2 certified organization. Since its founding, iPower has supported over 100 organizations within government and industry.

CMMC L2 assessmentsCMMI consulting, training, and appraisalconfiguration managementCybersecurity ManagementISO consulting and assessmentPMO consultingSystems Engineeringtest and evaluation