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Fortell provides voice AI and phone/SMS technology for government agencies and nonprofits, helping automate eligibility screening, phone-based intake, document collection, and client follow-up. Its platform is built for community action agencies, Continuums of Care, and county governments, supporting programs such as LIHEAP, coordinated entry, transportation, and Head Start. The company states it uses a controlled model rather than public generative AI and keeps human oversight central to decision-making.

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automated remindersdocument collectioneligibility screeningsmart routingSMS/text messagingvoice AI