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Capability

CX analytics

Suppliers
2
States & provinces
2
Countries
1

2 cx analytics suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

CARENET HEALTHCARE SERVICES

SAN ANTONIO, TX

Carenet Health is a healthcare consumer engagement company with over 25 years of experience, partnering with more than 500 payers, providers, health systems, and health services organizations. It delivers AI-powered Intelligent Engagement solutions combining technology, data, global operations, and clinical expertise to improve patient and member engagement, operational efficiency, and health outcomes.

advocacy and navigationAI and data consultingchronic care managementclinical supportCRM platform integrationhealthcare consumer engagementNurse Triagetelehealth

FARLINIUM LLC

SEMINOLE, FL

Farlinium is a remote-first consulting firm specializing in Customer Experience (CX) analytics and Experience Management. It provides strategic consulting in CX and Voice of Customer (VOC), implements and manages the Qualtrics platform, and develops custom integrations, dashboards, and reports. Its analytics solutions help organizations turn feedback from calls, chats, surveys, and other sources into action to improve customer satisfaction and loyalty.

contact center optimizationcustom integrationsdashboard and insight generationQualtrics implementationtext analysisVOC consulting

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