Customer experience strategy

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CXT Partners is a multi-dimensional Executive Business Advisory Firm delivering AI-leveraged customer experience services and solutions designed to accelerate business and financial performance. It is a subsidiary of Experience Activation, LLC. The firm uses a proprietary Integrated Value Creation model delivering Data Analytics, Strategic Insights, Targeted Solutions, and Rigorous Execution.

AI-leveraged analyticsBusiness advisorycustomer researchData Analyticsfinancial modelingjourney mappingMarket research and competitive analysissales enablementSales leadership coaching and trainingSales operationsSocial media sentiment analysis

Focus PR Group is a strategic marketing, public relations, branding, communications, customer experience, and consulting firm based in Orlando, Florida, serving clients nationwide. The firm works across hospitality, healthcare, real estate, life sciences, and government, helping organizations with positioning, messaging, and execution. It was founded by Erica Knight, an Air Force veteran with more than 15 years of experience. The firm is certified WOSB, VOSB, and SDVOSB.

brand strategy and positioningcrisis communicationsexperiential and event productionmarketing strategypartnership developmentpublic relationssocial media strategystrategic advisory