customer research

Bingle Research Group is a full-service marketing and branding research firm in Indianapolis offering custom qualitative and quantitative research solutions. With over 30 years of experience, it helps consumer and B2B companies make decisions on branding, marketing, advertising, and customer offerings or service.

advertising and communication researchbranding and corporate image researchFocus groupsinternet surveysmarket and customer segmentation researchone-on-one in-depth interviewingtelephone surveys

Chamjari Interactive, Inc. is an experience design and strategy agency that helps clients uncover hidden customer needs through customer research, UX design, and data analysis. The company states it has been in business for over 20 years and has helped hundreds of clients, from small local businesses and artists to Fortune 50 companies, across Automotive, Entertainment, Healthcare, Financial Services, and Consumer industries.

data analysisInformation architectureinteraction designjourney mappingMarket Researchprototypingroadmappingusability testingUX design

CX by Design is a human-centered design (HCD) consultancy that brings together people, teams, processes, and technology to help businesses serve their customers and meet their goals. Founded by Lis Hubert and Diana Sonis, the firm blends technology and psychology to solve problems and applies a proprietary 10-10-10 System to tackle immediate CX challenges and set organizations up for long-term CX success.

A/B testingAI strategy and implementationanalyticscompetitive analysiscustomer/stakeholder interviewsCX Strategyhuman-centered designobservational studiessurveystraining sessionsUX design

Empatic & Co is a consulting firm that partners with organizations to achieve sustainable growth and operational excellence by integrating human-centered design principles with technology such as artificial intelligence. Its team blends strategists, creative designers, and technology experts to help businesses align people, processes, and systems.

agile marketingbusiness strategychange managementCRM strategydesign thinkingfractional leadershipgenerative AI content productionhuman-centered designprototyping

CXT Partners is a multi-dimensional Executive Business Advisory Firm delivering AI-leveraged customer experience services and solutions designed to accelerate business and financial performance. It is a subsidiary of Experience Activation, LLC. The firm uses a proprietary Integrated Value Creation model delivering Data Analytics, Strategic Insights, Targeted Solutions, and Rigorous Execution.

AI-leveraged analyticsBusiness advisoryCustomer experience strategyData Analyticsfinancial modelingjourney mappingMarket research and competitive analysissales enablementSales leadership coaching and trainingSales operationsSocial media sentiment analysis