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Capability

CCaaS integration

Suppliers
2
States & provinces
2
Countries
1

2 ccaas integration suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

CLEARSTEP INC

GAITHERSBURG, MD

Clearstep provides AI-native patient access software for health systems, unifying triage, routing, scheduling, and clinical decision support. Its platform includes AI chat and triage, AI voice automation, clinical intake and decision support, call center decision support, optimized scheduling, and workflow building modules. The company states its triage is built on Dr. Barton Schmitt's nurse triage protocols and integrates with EHR and CCaaS systems, including Epic.

AI triagecare navigationclinical decision supportEHR integrationscheduling optimizationvoice automation

Compiled from public sources

ECCENTEX CORP

CULVER CITY, CA

Eccentex provides an AI-powered business automation platform, Eccentex HyperAutomation Cloud, that unifies omnichannel engagement, dynamic case management, adaptive process automation, and platform-agnostic AI orchestration. Its offerings include Customer Service Cloud, Financial Services Cloud, AI Assisted Case Management, and ServiceJourney for Genesys Cloud CX, serving customer service, financial services, and public sector teams.

AI assisted case managementAI orchestrationbusiness intelligence and analyticsConversational AIemail automationintelligent document processinglow-code platformomnichannel engagementprocess automation

Compiled from public sources

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Other processes offered by the shops that list CCaaS integration.

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