Human Factors International, Inc.

From the company

Human Factors International (HFI) is a UX consulting and training company that describes itself as a Customer Experience Integrator (CXI). It has been consulting and training since 1981 and reports delivering over $256,000,000 in CX work for Fortune 500 clients across Banking, Telecom, Retail, Medical, Entertainment, Government, and Education. HFI offers UX audits, digital strategy, customer and ecosystem research, ROI-based design, managed UX capabilities, and training and certification.