Headquarters
1336 RIVER RIDGE DR, BROWNSBURG, IN 46112-7788, US
BROWNSBURG, IN, US
DUNAMIS CONSULTING INC
From the company
DCX Inc is a certified Genesys Cloud CX implementation and support provider that helps businesses modernize and optimize contact center operations, from strategy through deployment, integrations, automation, analytics, and training. It is a specialized consulting partner focused on Genesys Cloud CX, Zoom Contact Center, Amazon Connect, and modern customer experience operations.
Products & services offered
Capabilities 8
- analytics and reporting
- contact center implementation
- conversational AI and automation
- CRM and API integrations
- IVR and routing design
- managed operations
View all 8
Classifications
- Ownership classifications (1)
- Self Certified Small Disadvantaged Business
Facilities
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