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Capability

ticketing automation

Suppliers
2
States & provinces
2
Countries
1

2 ticketing automation suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

BOCADA LLC

SEATTLE, WA

Bocada provides unified data protection, backup, and storage monitoring software for MSPs and enterprises. Its platforms, Bocada Cloud and Bocada Enterprise, consolidate backup operations in a single dashboard, automate compliance and SLA reporting, identify unprotected assets, and use AI agents for diagnosis and remediation. Bocada Cloud is a cloud-native platform hosted on SOC 2 Type II certified infrastructure; Bocada Enterprise is a self-managed platform scaling to 100,000+ resources.

AI remediationanomaly detectionbackup monitoringcompliance reportingcustom dashboardsmulti-tenant managementreport automationSLA reportingstorage monitoringstorage utilization forecastingunprotected asset discovery

GASPARDESK INC

SAN JOSE, CA

Gaspar AI provides a Generative AI employee helpdesk and virtual agent that automates repetitive tasks, answers employee questions, and auto-resolves routine issues within a company's chat platform. It integrates with Slack, MS Teams, Jira SM, and ITSM tools like ServiceNow and Freshservice, and offers workflow automation, business insights, and knowledge management.

approval automationauto-resolving issuesGenerative AI virtual agentintegrations with Slack, MS Teams, Jira, ServiceNow, Freshservice, Asanaknowledge managementworkflow automation

Related capabilities

Other processes offered by the shops that list ticketing automation.

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