service desk support

Alpine Technologies (Alpine Health Technologies) has over 20 years of experience providing innovative technology solutions to the healthcare industry. Founded in 2004, the company offers IT services including cloud services, IT project management, managed security, service desk, infrastructure services, and application development, with a mission to enhance quality of care and optimize healthcare operations.

application developmentbusiness continuity planningcloud infrastructure servicesData backup and archivinginfrastructure managementIT project managementmanaged securityNetwork capacity planningserver virtualization

Arbola provides Salesforce and Box implementation and consulting services for federal, state, and local government, as both a prime contractor and teaming partner. Since 2012 it has delivered more than 125 government systems with Salesforce, and also provides systems engineering, network engineering, desktop engineering, and program and project management. The company is headquartered in Alexandria, Virginia, with 100% U.S.-based employees and a Top Secret facility clearance.

application developmentBox implementationCybersecuritydesktop engineeringNetwork engineeringprogram and project managementSalesforce implementationSystems Engineering

ASM Research is a solutions integrator using information and technology to solve real-world problems for federal organizations. Its Information Solutions, Professional Services, and Information Assurance experts apply technologies and methodologies to project management, analytics, personnel training, force structure, healthcare, and education challenges. Founded in 1978 as Alexander, Shunk, and Martin Associates, it is headquartered outside Washington, D.C., with offices in Virginia, Texas, and New York.

analyticsbusiness and process analysischange managementdata managementinformation assurancepersonnel trainingprogrammingproject management

BI FACT LLC (BIFACT) is an SBA-certified Women-Owned Small Business (WOSB) and Economically Disadvantaged Women-Owned Small Business (EDWOSB) delivering information technology solutions and services. It specializes in custom application development on the ServiceNow platform and is a ServiceNow build partner and Snowflake partner, with 13 years of experience serving federal agencies including the US Army, U.S. Census Bureau, and the FDA.

Agile methodologiesbig databusiness intelligencecloud computingcustom application developmentCyber securitydesktop supporthelpdesk supportIT service managementproject managementServiceNow platform developmentTechnical Writingtraining

BruckEdwards partners with government agencies, healthcare providers, and financial institutions, offering management consulting, technology solutions, and modernization services designed to streamline processes, enhance security, and move business forward. Founded by Steve Bruck and Brant Edwards, the company helps organizations navigate identity management and cybersecurity, and modernize processes. It is CMMI v2 Level 3 DEV & SVC Appraised and ISO 20000-1:2018, ISO 27001:2022, and ISO 9001:2015 Certified.

Acquisition Management SupportBusiness process improvementCOTS integrationcredential managementCybersecurityIdentity, Credential, and Access Management (ICAM)Infrastructure & network servicesLogical Access ControlManagement consultingPhysical Access Control Systems (PACS) modernizationPKIprogram managementsoftware developmentstrategic-planningSystems Engineering & Integrationzero trust

Business Integra (BI) is an award-winning, global provider of Artificial Intelligence powered cloud transformation and IT modernization, information operations, security, specialized science and engineering, and mission support services. Headquartered in Bethesda, Maryland, BI serves government and commercial clients, working closely with federal clients to integrate advanced technologies. BI is certified at CMMI Level 5 for both development and services and holds CMMC Level 2 certification.

agile developmentAI & MLBig Data analyticsCloud transformationcontainerizationcontract lifecycle managementCybersecurityData Center OperationsDevOpsEnterprise architectureIT ModernizationIT service managementIV&V and UAT testingLean Six Sigmalow-code/no-code platformsNetwork engineeringOperations & Maintenancequality assurancestrategic-planning

Business Operational Concepts (BOC) is an IT systems integrator and managed service provider that helps organizations modernize, secure, and manage their IT environments with 24/7 support. BOC serves federal, local and state government, Tribal enterprises, academic institutions, non-profits, and commercial clients, and is an SBA-certified Women-Owned Small Business (WOSB) with 18+ years in business.

Cloud migrationCybersecuritydatacenter operationsendpoint engineeringIncident responseIT asset managementMicrosoft 365 and Azurenetwork operationspenetration testingprogram and project managementsoftware license managementTechnical Writingvirtualizationzero trust architecture

Comtex Technologies Company (CTC) is an Indianapolis-based IT services firm founded by former enterprise IT professionals to serve small to mid-sized organizations. CTC provides IT managed services, cybersecurity, cloud solutions, consulting, staffing, and process automation including RPA, process mining, and data analytics.

application developmentcloud managementCybersecurityData Analyticshardware procurementIT managed servicesIT staffingprocess miningproject managementRPA automation

Concensus Technologies provides Identity & Access Management and cybersecurity solutions to education customers nationwide and cybersecurity and managed IT services for businesses in Pittsburgh. The company has 20 years of experience in cybersecurity, IAM, and managed IT services, with a team of certified IT experts.

backup and disaster recoveryCybersecurityDevice management and monitoringidentity & access managementManaged It Servicesnetwork managementpenetration testingsecurity awareness trainingsecurity operations center

CSIK Consulting is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and network systems integrator. Its team of IT professionals has decades of experience engineering solutions for critical networks, including the Pentagon Renovation after 9/11, service provider backbone build-outs, and the 2020 Census network. The company emphasizes customer satisfaction, integrity, and cost-effective innovative solutions.

24/7 monitoringcloud native solutionsCybersecuritydata backup and recoveryManaged It ServicesNetwork engineeringremote assistancestructured cabling installation

Diverse Systems Group (DSG) is a solutions integrator with 25 years of experience in the defense industry, providing enterprise IT and business support to federal agencies, system integrators, and government contractors. DSG offers cybersecurity, service desk, infrastructure operations, PMO support, business process improvement, data analytics, and integrated risk management, and offers the Mission Advantage Platform and the Ryskview cyber-risk product.

AI-accelerated refactoringAPI enablementcontinuous monitoringCybersecuritydata integrationInfrastructure AutomationIT Modernizationnetwork infrastructure engineeringpost-quantum readiness assessmentpredictive analyticsquality assurancerisk scoringRMF workflowstest and evaluationzero trust

DKW Communications, Inc. (DKW) is a Small Disadvantaged Business (SDB) with over 20 years of experience focusing on enterprise solutions and services for more than 40 Federal Government customers. Headquartered in Washington D.C., DKW provides support on a national and international level in both classified and unclassified environments. DKW is CMMI Level 3 and ISO 9001:2015 certified and has been providing communication services since 2001.

architectureCybersecuritydatabase administrationdesignmaintenancenetwork administrationOperations & MaintenanceSoftware Applications DevelopmentUnified Communications

Hygeia Solutions Partners is a joint venture formed by IntelliDyne, Govplace, Argentys Informatics, ERT, Sev1Tech and IPRO to fuse and build on the competencies of these six industry leaders. Hygeia provides IT support services, program management office support, enterprise architecture and engineering, operations and maintenance, service desk support, and full software development lifecycle support to federal agencies including NIH and DOJ.

Certification and accreditationData management and analysisElectrical EngineeringEnterprise architectureField deployment and maintenanceinformation assuranceMechanical EngineeringNetwork and system engineeringoperations and maintenanceprogram managementRF engineeringSoftware development lifecycle supportVirtualization and VDI

Frontline Managed Services is a technology-first managed service partner dedicated exclusively to law firms, providing managed business and IT operations. It offers strategic advisory services, tech-enabled business processes and operations, legal application and platform optimization, and secure infrastructure and managed IT operations. The company states it has over 1,000 professionals globally and serves 40% of the Am Law 200.

accounts receivable managementAI strategy and governanceapplication developmentbilling and eBillingcash applicationclient intakeconflicts checkCybersecurityManaged It ServicesM&A planning and integrationnetwork operationstechnology and platform strategy

J2 Associates, LLC is a Service-Disabled, Veteran-Owned small business established in 2008 and headquartered in Cary, NC. It is a technology consultant specializing in IT professional services, systems integration, and information security, serving federal, state and local government, commercial, and higher education clients nationwide. The company is certified as a Small-Disadvantaged Business (SDB) and SDVOSB, and is a certified North Carolina HUB.

CCTV installationCyber securitydata communicationinformation securitynetwork and system administrationprogram and project managementstaffing and trainingSystems Integrationvideo teleconference and audiovisual systems

JMAT Technologies is an IT services company that provides managed services, data security, cloud services, and backup & recovery. It also offers high-availability services and service desk support, aiming to manage day-to-day IT tasks so clients can focus on essentials, secure data against digital threats, and ensure data integrity and availability. The team includes professionals from diverse technical and industry backgrounds.

Backup and recoverycloud servicesdata securityManaged It Servicesnetwork infrastructure upgradesVOIP