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777 Sourcing.

Capability

omnichannel contact center services

Suppliers
2
States & provinces
2
Countries
1

2 omnichannel contact center services suppliers across 2 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

DATAMARK, INC.

EL PASO, TX

DATAMARK, Inc. is a global Contact Center and Business Process Outsourcing (BPO) company headquartered in El Paso, Texas, serving Fortune 500 companies, large enterprises, and government agencies since 1989. It operates omnichannel, multilingual contact centers and BPO facilities in the U.S., Mexico, and India, with 9 dedicated global sites, 4,600 trained professionals, and 25+ languages spoken.

AI-enabled toolsbusiness process outsourcingbusiness process reengineeringdata capturedocument scanning and imagingdocument storage and retrievalfinance and accountinginterpretation servicesmultilingual support

Direct Interactions, Inc. is a US-based contact center company headquartered in Seattle, WA. It provides customer care and technical support through voice, chat, email, SMS, social media, and AI technologies, serving industries including public sector, retail, e-commerce, utilities, technology, and media & entertainment. Its workforce is 100% work-from-home, and it is an AWS Network Partner.

artificial intelligence quality monitoringAWS partnershipbusiness visualization analyticscloud-based customer service solutionsomnichannel trainingwork from home workforce

Related capabilities

Other processes offered by the shops that list omnichannel contact center services.

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