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Capability

omnichannel communications

Suppliers
2
States & provinces
2
Countries
2

2 omnichannel communications suppliers across 2 states and provinces in 2 countries. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

COMPUTER TALK TECHNOLOGY INC.

MARKHAM, ON

ComputerTalk provides ice Contact Center, an enterprise-grade omnichannel contact center solution that modernizes customer experiences with artificial intelligence, business application integrations, and analytics across all communication channels. The company has over 35 years of industry experience and develops its solutions completely in-house. ice Contact Center is a Microsoft Teams-certified solution that integrates natively with Microsoft Teams.

AI-powered virtual agentsbusiness application integrationscontact insights and analyticscustom applicationsinteraction routingMicrosoft Teams integrationnatural language processingreal-time dashboards and reportingTelephony

Compiled from public sources

JONAS COLLECTIONS & RECOVERY INC

FAIRFAX, VA

C&R Software provides enterprise debt collection and credit risk management software, including its Debt Manager platform, used by banks and lenders in over 60 countries. The company was established as CR Software in 1984 and was acquired by Jonas Software in 2021. It offers AI-native, cloud-native collections and recovery solutions.

AI decisioningcloud-native deploymentcompliance assurancecredit risk managementdebt collection softwarereal-time analyticsSystems Integration

Compiled from public sources

Related capabilities

Other processes offered by the shops that list omnichannel communications.

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