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Capability

live agent routing

Suppliers
1
States & provinces
1
Countries
1

1 live agent routing supplier across 1 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

INSTANT TECHNOLOGIES

DURHAM, NH

Instant Technologies develops enterprise service desk and compliance applications for the Microsoft, Slack, and HCL platforms. Founded in 2002 by former Lotus and IBM employees, the company provides AI-enabled chat service desk applications, chat compliance, and persistent chat rooms for large corporate customers worldwide, including defense and financial service organizations. It is an IBM Business Partner and Microsoft Silver ISV Partner headquartered in Portsmouth, NH.

AI chat workflowsbot developmentchat complianceeDiscoveryFAQ managementlanguage translationpersistent chat roomsreporting dashboardsSharePoint content indexing

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