helpdesk

Tier2 is an IT and telecom company whose team of 25+ technical experts provides managed IT and telecom/phone services for businesses and MSPs. The company emphasizes radical transparency, fair fixed pricing, intentional ownership, no hidden fees, and month-to-month contracts without long-term commitments. It reports over 120 years of combined technical expertise and over 500 completed projects.

in-house equipment buildingManaged It Servicestelecom/phone services

AlignLayerNine runs IT operations and security for growing organizations worldwide, with compliance built in. It offers fully managed or co-managed IT with 24x7x365 support, cybersecurity, and compliance programs. The company has offices in the US, UK, and Chile (Chicago, Naples, London, and Santiago) and serves industries including manufacturing, defense contractors, healthcare, nonprofit, K-12 education, research labs, commercial real estate, and private equity.

24x7 SOC monitoringAzure and Google Cloud managementBusiness continuity and disaster recoverycomplianceCybersecurityEndpoint protectionidentity and access managementmanaged ITNetwork Operations CenterPenetration testingsecurity awareness trainingSecurity operations centerSIEMvCISO governanceZero Trust

B&B Solutions US, LLC is a mission-focused 8(a) Small Disadvantaged Business providing multi-faceted support services for Federal, State, Local, and Commercial clients. Its services span Professional Services/IT Support, Administrative Support, and Facilities/Construction Support, including organizational development, human capital support, programmatic analysis, warehouse support, and interior renovations.

Construction Managementflooring installationflooring repairhuman resources supportinterior renovationsIT supportjanitorial servicesprogram analysisrelocation and move servicestraining and coachingwarehouse support and management

Centuric is a Florida-headquartered technology company founded in 2001 in South Florida, headquartered in Sunrise, Florida. It operates nine focused practices — managed IT, compliance, wireless, mobility, RFID, voice, low-voltage buildouts, CMMC, and Microsoft Copilot Studio agent services — plus two commerce storefronts for hardware/software and Microsoft cloud subscriptions. It serves hospitality, healthcare, senior living, cultural institutions, professional services, corporate offices, manufacturers, and Defense Industrial Base clients across the US

AI voice agentsCAD DesignCMMC readinessCopilot Studio agent designEDRlow-voltage buildoutsmanaged compliancemanaged ITmanaged Wi-FiMicrosoft 365 administrationMobile device managementRFID deploymentUCaaS

CPC (Computer Products Corporation), formed in 1962, provides IT solutions including Cloud & Next Gen Infrastructure, Endpoints, Desktop-as-a-Service (DaaS), Advanced Security, Connectivity, and managed IT services. The company has a team of IT engineers and certified professionals with more than 200 years of combined industry experience and offices across 4 states.

Advanced SecurityCloud & Next Gen InfrastructureConnectivityconsultingDesktop as a Service (DaaS)endpoint managementmanaged IT

Cyber One Solutions delivers fully managed technology services designed around reliability, security, and scalability, spanning Managed IT Services, Cybersecurity, Cloud, VoIP, and Compliance. The company runs a single unified helpdesk and engineering bench across five offices in Texas and Tennessee, with 24/7/365 monitoring and SOC coverage and a 100% US-based support team.

24/7 SOC monitoringAccess control installationcloud managementendpoint detection and responsemanaged detection and responseManaged IT supportMicrosoft 365 hardeningNOC monitoringprivileged access managementSD-WANserver room buildoutsstructured cablingVIDEO SURVEILLANCEVoIP deployment

Denser is a customer experience platform offering AI agents for customer support and a built-in helpdesk. Its AI assistant builds a support agent from a company's website and docs, tests it against real customer questions, and fixes gaps with owner approval. The platform includes AI chatbots that answer with citations and a helpdesk where handoffs become tickets.

actions/API integrationsAI chatbotcitationslive chatmulti-channel deploymentplaybooksticketing

DMS International is a professional and technical services company serving civilian, defense, and academic sectors. It provides program management, education and training, engineering and IT, and design and production services, and operates the DMS Academy™ Marketplace for educational solutions. It is a Data Management Services, Inc. company and serves clients including the Department of Defense, U.S. Army, Navy, Air Force, Department of State, Department of Transportation, Federal Aviation Administration, and the Smithsonian Institution.

AutomationCloud SolutionsCybersecuritydata managementdigital designeducation and trainingengineeringinstructional designIT servicesmedia productionProgram Managementscenario developmentsimulation technologiesvideo and animation productionweb content management

Eaton & Associates is a family-owned managed IT and cybersecurity firm founded in 1989, headquartered in the San Francisco Bay Area with offices on the Central Coast, San Diego, and Boulder. It provides managed IT, cybersecurity, cloud, and AI automation services to cities, schools, healthcare and nonprofits, and growing businesses.

24/7 MonitoringAI and automationAzure and AWS managementCloud MigrationCybersecurityDisaster RecoveryDocument Processingendpoint detection and responsehybrid infrastructureIncident ResponseManaged It Servicessecurity awareness trainingvulnerability assessmentsworkflow automation

Elite Business Consulting (EBConsulting) is a minority-owned small business and diverse Information Technology Consulting Firm based in Herndon, Virginia. It began in 2013 in the IT industry in Virginia and in 2018 began grouping with multiple partners to bid on federal opportunities. EBConsulting provides staff augmentation services and a wide range of IT/IS solutions, from web and mobile application development to server administration, custom scripting, security assessment and implementation, and project management.

AI programmingChange Managementcloud based application developmentdatabase design, development and administrationdesktop supportEDI servicesERP - SAP, Oracleinfrastructure managementnetwork architecturePenetration testingprocess enhancementproject managementQA (automated and manual testing)security architecture and designstaff augmentationtechnical and proposal writingtest driven automation developmenttraining serviceswebsite and mobile application development

EZ IT Systems LLC is an IT services provider based in Shawano, Wisconsin, with over 20 years of experience. It delivers right-sized, cost-conscious IT solutions including managed IT, co-managed IT, managed security, infrastructure management, IT consulting, and disaster recovery to organizations across industries such as manufacturing, healthcare, education, local government, nonprofits, utilities, retail, real estate, and hospitality.

backup and disaster recoveryCloud and productivity solutionsEndpoint protectionFirewallsManaged IT supportNetworking and hardwareOn-site servicesproactive monitoringsecurity and complianceuser training