Help Desk Services

2020 Telecommunications delivers mission-critical technology solutions and IT systems for government and enterprise clients, serving the Washington DC Metro, Greater New York City, and South Florida. The company offers network engineering with Tier I-V support, 24/7 Network Operations Center and data center services, cloud transformation across AWS, Azure, and Google Cloud, multi-tier help desk support, cybersecurity, agentic AI solutions, program management, and mission-focused government services.

35+ Years of Network Engineering ExcellenceBanking & Financial ServicesCloud Service Providerscloud servicesData Center & NOCGovernment ServicesInternet Service ProvidersNetwork engineeringNetwork Engineering, Deliveredprogram management

AIST! Advanced Integrated Software Technology (AIST) is a full service Information Technology and Management Services Consulting firm. Advanced Integrated Software Technology(AIST) SOFTWARE DEVELOPMENT A full arsenal of design and development tools at your command. AIST brings to bear a full range of software design, development and deployment expertise for enterprise and government customers using best-of- breed solutions and engineering excellence: Software Application Services Mobile Application Development and Management Full Life Cycle Software Development Services Cloud Based Application Development Services. Military and DoD Our contractors provide Information Technology and Support Services including full life-cycle software design and cybersecurity. Military and Department of Defense AIS Technologies provides advisory and assistance services to all branches of the military. Our.

business intelligencecloud hostingCybersecurityData Analyticsdatabase administrationNetwork engineeringpenetration testingprogram managementSoftware Design and DevelopmentSystems Integrationtraining

All About The Data Compliance Solutions (AATD-CS) provides governance intelligence and compliance software for regulated industries, federal agencies, defense contractors, healthcare, pharmaceutical, and financial organizations. Its GUICE² platform powers a Universal Governance Data Layer, and its C-HAC console supports CMMC and NIST 800-171 compliance. The company also offers compliance support services and is based in San Antonio, TX.

CMMC compliancecompliance automationcontinuous control validationevidence and gap managementgovernance intelligencenetwork scanningNIST 800-171 compliancesecurity operations centerSecurity patch managementSIEM supportvirtual and remote desktop solutions

Arista Enterprises provides customer-focused, cost-effective IT support and security to entrepreneurs, small and medium commercial and government business owners. Since 2009 it has offered enterprise-class IT services to small and medium U.S.-based businesses, simplifying cyber security and support through an integrated customer experience.

IT supportNetwork Solutionssecurity servicessolution architectureUnified Communicationswireless networking

Ascend Construction & Technology, LLC is a woman-owned Infrastructure Cabling & Electrical Contractor based in Nashville, specializing in the Healthcare Industry. Since 2017 they have provided cabling and electrical services, with a team having over 100 years of experience in the infrastructure cabling industry, handling installations from simple service calls to large cabling projects.

consultingdesigninstallationlarge rollout installationsmaintenancenetwork monitoringtroubleshootingtruck roll-outs

BeKonek Solutions provides professional interpretation, translation, and multilingual customer services to healthcare organizations, government agencies, and businesses across the United States. Based in Orlando, FL, it offers OPI, VRI, and on-site interpretation in 300+ languages, certified document translation in 100+ languages, healthcare coordinator services, and multilingual customer and sales support, with 24/7 availability and HIPAA compliance.

appointment schedulingappointment settingcertified document translationinsurance verificationinterpretationlead generationlive chat supportMarket Researchmedical records managementmultilingual call centernotarized translationpatient-caregiver coordinationtranslationwebsite and software localization

BCI is an IT solutions provider with over 30 years of experience delivering IT products and services, including enterprise solutions, collaboration, network and infrastructure, security and mobility, servers, storage and virtualization. The company offers cloud and managed services, colocation hosting, hosted IaaS, managed backup and vaulting, managed cloud calling, managed IP voice, managed network, managed security and managed wireless services. BCI has over 80 engineers with more than 1,250 years of combined experience and operates a company-owned dat

cloud and managed servicescolocation hostingdata center colocationhosted IaaSIT maintenancemanaged backup and vaultingmanaged IP voice servicesManaged Network Servicesmanaged security servicesmanaged wireless servicesnetwork design and planningonsite tech supportremote monitoringvirtualization

Colorado Computer Support is a local IT company in Colorado Springs, CO, certified and verified as a Service-Disabled Veteran-Owned Small Business (SDVOSB). It provides managed IT services, IT security, and cloud services to organizations including rural healthcare, nonprofits, manufacturing, and defense contractors, with a service-first approach emphasizing proactive planning and accountability.

Apple & Mac supportdata backups & planningemail & network securityHIPAA-aligned controlshosted business telephonesHosted solutionsManaged It Servicesmobile device managementNIST and CMMC alignmentserver virtualizationstrategic IT planningwireless networking

CDO Technologies, Inc. (CDO) provides information technology, cybersecurity, and logistics solutions to commercial and federal organizations. Based in Dayton, OH, the company delivers data-collection, advanced technology communications, and managed services capabilities, and has served customers since 1995. CDO holds CMMI Level 3 appraisals and CMMC Level 2.0 (C3PAO) certification.

cloud migration and application supportCybersecurityhardware modificationRFID asset trackingSystems Engineeringtelecommunication infrastructure upgradesworkforce augmentation

Communications Resource, Inc. (CRI) is a minority and Woman-Owned Small Business (WOSB) headquartered in McLean, Virginia, with over 30 years of experience delivering enterprise security, management solutions, and information technology to government and commercial clients. CRI is a security information management solutions integrator serving more than 40 government and commercial clients.

Cloud solutionscustom software developmentCybersecuritydeploymentdesigninformation assuranceinstallationmaintenanceprogram managementsecurity system integrationSystems Integrationtestingtraining

Computer Design Center is an IT services company founded in 1992 and headquartered in Branford, Connecticut. It provides technical support for homes and businesses, including computer and printer repair, data recovery, malware and virus removal, help desk services, cloud services, IT security, and network support, serving clients locally and nationally.

Cloud migrationcomputer repairdata recoveryIT securitymalware and virus removalnetwork supportonsite break fix and roll-outsprinter repair

CoTs (COmputing TechnologieS, Inc.) is a woman-owned small business providing software and systems engineering solutions and services to US Government agencies since 1992. It offers application development, IT infrastructure, and enterprise operations support, and is ISO 9001:2015 certified.

application developmentend-user trainingEnterprise architectureNetwork engineeringprogram managementSystems Integrationweb solutions

Connsci is a Professional Services organization that provides Management Consulting, IT Solutions, Learning & Development and Cybersecurity services to the Health and Defense sectors of Federal, State and Local Governments. Founded in 2017 by Faizan Zia, it delivers innovative and cost-effective solutions customized to fit each organization's needs.

Artificial IntelligenceCybersecurityData ScienceDevOpsDigital modernizationIT SolutionsLearning & developmentManagement consultingSystems Engineering & Integration

CY Global Connects is a government contracting consulting firm that engages with small businesses to facilitate the process of procuring government contracts. It offers business consulting, GSA contract development, staffing support, market intelligence, professional services, training, and dispatching services, with a mission of assisting small businesses in reaching their full potential.

Administrative supportBusiness consultingcurriculum developmentdispatchingFacilities Support ServicesGSA contract developmentmarketing consultingmarket intelligenceproject managementStaffing Supporttraining developmentweb design & development

Development Consultants Incorporated (DCI) is a woman-owned small business founded in 2001 that provides information technology and cloud computing security, design, architecture, and engineering professional services. DCI specializes in cloud security compliance and governance for national defense, homeland security, immigration, customs, criminal justice, and law enforcement information systems, and is an AWS Consulting Partner and authorized Channel Reseller.

Agile project managementautomationCloud architecture and engineeringCloud security compliance and governanceDevOps and DevSecOpsInfrastructure and security as codeNetwork engineeringPerformance engineering and load testingsoftware development

Diverse Concepts, Inc. (DCi) has been providing technology solutions and consulting services to private sector clients since June 2002. It offers technology products and services in Systems Engineering, Systems Architecture, Network Engineering, Network Architecture, Information Assurance, Information Security, Secure Wireless, Computer Forensics, and Program Management to enterprise, small to medium sized commercial, and home user customers. It is a wholly-owned subsidiary of Independent Software, Inc.

Cloud Serverscomputer forensicsCyber securitydata recoverydisaster recoveryinformation assuranceinformation securitymanaged ITNetwork architectureNetwork engineeringprogram managementSecure Wirelesssystems architectureSystems EngineeringVOIP

DropReach Global provides strategic technology consulting, project management, and full-stack staffing solutions to government and enterprise clients. It delivers engineering, information technology, and professional services including IT security services and IT systems integration, with a focus on the U.S. federal market as a Small Disadvantaged Business, plus state and local and international (UAE) contracting.

agile program deliveryCloud migrationCybersecurityData Center OperationsDigital modernizationEngineering ServicesEnterprise Architecture consultingfacility managementIT systems integrationPMO supportTechnical staffing

Enertron LLC is an IT service provider located in Clinton Township, Michigan, offering managed IT services, cabling infrastructure, and IT logistics. The company has been providing information technology, cabling infrastructure, and IT logistics services since 1988, serving clients ranging from small businesses to multi-location enterprises.

card access systemsCloud migrationco-managed IT servicesfiber optic cablingManaged It Servicesnetwork coordinationsecurity camera installationstructured cablingVOIP

First Division Consulting, "FirstDiv," provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. It is a VA Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business, veteran-owned and operated, supporting missions worldwide.

acquisition supportdatabase designexplosive ordnance disposalfield service representativesinformation assuranceInformation Technologylogisticsmachine learningpersonnel supportprogram managementRisk AnalysisSATCOM networkingtraining

Haight Bey & Associates LLC (HB&A) is a small, veteran and minority-owned, ISO 9001:2015 certified engineering and service company based in West Haven, Utah. Founded in 2014 by CEO Aliahu "Alli" Bey, it provides electrical, mechanical, and civil engineering, design, and services, along with technical and logistic support to commercial and government customers worldwide.

Cybersecuritydepot maintenance repair and overhaul (MRO)electrical, mechanical, and civil engineering and designelectronic and mechanical repairs to OEM specificationsfield maintenance and installationpreventative and emergency maintenanceRFID and IUID labelingsystem lifecycle planningwarehousing and logistics support

ITS Group is a Cloud Information Technology services provider that helps organizations migrate from traditional on-premise systems to cloud services, maximizing productivity, lowering costs, and increasing reliability. The company serves federal and local government, government contractors, financial, and commercial industries, and offers Office 365 consulting, Exchange Online migration, SharePoint consulting, Microsoft Teams implementation, and unified communications.

application developmentCitrix ADC (NetScaler)Citrix Virtual Apps and Desktopscloud computingdata managementExchange Online migrationMicrosoft Teams implementationOffice 365 consultingphysical to virtual migrationsPMP certified project managementPower Platform developmentprogram managementSharePoint consultingSkype for Business upgradeUnified Communicationsvirtualization

Mid Atlantic Systems (MAS) is a Women and Minority Owned Small Disadvantaged (SDB), Maryland based business formed in 1987. It is a Managed Solutions Provider offering IT infrastructure support, managed services, data management, computer repair, web design and development, information security, cloud migration, technology consulting, and communication services including VOIP, cabling and security.

Cloud migrationcomputer repairdata backup and recoveryManaged Servicesnetwork design and deploymentremote network monitoringsecurity and surveillanceSEO optimizationstructured cablingtechnology consultingVOIPweb design and developmentweb hosting

Knowledge Management, Inc. (KMI) is a provider of IT, cybersecurity, intelligence analysis, data analytics and AI, financial management, logistics, and program management services to Department of Defense and Federal Agencies. KMI began primarily as a staff augmentation firm providing IT specialists and has evolved into a Small Business for IT support services with a number of DoD/Government customers.

All-Source Intelligence Analysisaudit supportBudget and cost analysisCloud governancecloud managementcost optimizationCybersecurity Defensive Operationsdark web monitoringDatabase and Server AdministrationDescriptive, Diagnostic, Predictive and Prescriptive AnalyticsForensic and Malware AnalysisIncident response and analysisNetwork engineeringopen-source researchpenetration testingSoftware Engineering & DevelopmentSystems Engineering, Integration and Administration