Help desk operations

Allied Sonoran Technical Services ("Astech Services") is a Service-Disabled Veteran Owned Small Business (SDVOSB) delivering tailored technical and strategic services to the US Federal Government and private sector enterprises. Led by service-disabled veterans with decades of experience, the company provides enterprise IT services, data analytics and decision support, cybersecurity and risk management, and program management and mission operations.

Agile backlog managementapplication development and maintenancebusiness continuity planningcybersecurity policy developmentData analytics and reportingETL supportidentity and access managementIT infrastructure design and sustainmentprogram managementRisk Management Framework (RMF) compliancevulnerability assessments

BizOps Solution Services (BizOps) is a Service Disabled Veteran-Owned, Woman-Owned, Minority-Owned small consulting firm founded in March 2023 and dedicated to exceptional customer service. Led by two professionals with a combined 50 years of experience managing multi-million dollar programs and projects in federal and private sectors, BizOps works with clients to analyze processes and identify opportunities that enhance business workflows and optimize outcomes.

Business Process Analysischange managementexecutive coachingfacilitationHealth informaticsoffice managementprocess improvementprogram managementproject managementrisk managementsoftware development lifecycle (SDLC) implementationstrategic-planningtraining

Cerebra Consulting, Inc.'s Public Sector Practice specializes in government case management systems, legal matter management, and enterprise application services for legal, adjudicatory, investigative, and regulatory organizations. It serves federal, state, and local agencies with products including Legal Matters Accelerator (LMA), Veritas Case Management, BlueGenAI Suite, AIPI, and JurisAI, plus implementation, application support, IT staff augmentation, data management, cloud services, and Oracle enterprise application services.

analytics and reportingapplication support servicescase management implementationcloud migration and managed servicesdata architecturedatabase administrationData Migrationenterprise data managementGo-Live supportIT staff augmentationOracle EBS/HCM implementation and integrationrelease managementrequirements gatheringsolution designUAT

Cinematic Brothers Enterprises LLC is an MBE Certified owned Small Business and HUBZone Certified Business that provides Staffing, Authorized Distribution and Project Management services for a combined 10+ years. It supplies essential, high-use consumables including paper and hygiene systems, janitorial supplies, PPE, and facility disposables through national distribution partners, and offers professional services such as administrative support, logistics, help desk operations, catering, photography, moving services, landscaping, and janitorial maintenan

authorized distributioncateringContract Administrationjanitorial maintenancelandscapinglogisticsmoving and waste removalPest controlphotographyproject managementstaffing

Dynamic Interactive Business Systems, Inc. (DIBSYS Inc.) is a privately held, Illinois-based Information Technology Consulting Services firm established in 2008 and founded in Chicago, IL, USA. It delivers technology solutions including software development, quality assurance, support and integration, with a team in Chicago, USA and Kolkata, India, and an India-based development center.

application developmentapplication management and maintenanceback-office and data management servicesbusiness process outsourcingconsultingeLearning and technical communicationproduct developmentquality assurancesoftware developmentstrategic staffingsupport and integration

EIMPlus provides AI solutions for Supply Chain and Aftermarket (AFM) operations, including real-time data processing, predictive analytics, demand forecasting, inventory management, supply chain automation, predictive maintenance, and automated customer support. EIMPlus also provides Service Management and Help Desk ITSM services, including IaaS, PaaS, and SaaS support, cloud cost management, and application rationalization and migration to Cloud.

AI/MLapplication rationalizationcloud cost managementCloud migrationCybersecurityData AnalyticsIaaSITSMPaaSpredictive analyticspredictive maintenanceRPASaaSservice managementsupply chain automation

Fortek Cybersolutions LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded and led by Jorge Zapata, a U.S. Marine Corps combat veteran and Purple Heart recipient. Fortek supports government agencies, prime contractors, and mission-focused organizations by reducing operational friction through compliance activities, technology operations, and stakeholder coordination, including cybersecurity, cloud and infrastructure administration, systems and network support, IT service management, and help desk operations.

automation-enabled workflowscloud and infrastructure administrationcompliance-oriented documentationcybersecurity activitiesIT service managementmodernization initiativesnetwork monitoring and administrationPOA&M managementSSP activitiessystems administrationsystems and network supportTier I / Tier II supportvulnerability management