customer service outsourcing

Customer Elation is a telephone answering service and inbound call center provider based in Minneapolis, Minnesota. It offers telephone answering services, customer service outsourcing, US-based call center services, and virtual receptionists to industries including contractors, healthcare, hospitality, legal, small business, and real estate/property management. The company states its agents are local Minnesota agents and that its systems are HIPAA compliant.

appointment schedulingcommercial dispatchdisaster back-up serviceHIPAA-compliant handlinginbound call centersecure message deliverytelephone answeringvirtual receptionist

Affirma is a full service technology, digital marketing, and business strategy consulting firm with breadth and depth across the most used platforms and practices in the enterprise space. The company helps enterprises harness AI, cloud, data, and IT solutions, and has people located across North America, Europe, and Asia.

AI agent developmentapplication and software developmentaudio and video productionbusiness process outsourcingcloud migrationscontent creationDevOps and automationdigital marketinggenerative AIIT help desk outsourcingmachine learningmarketing automationpaid search advertisingpredictive analyticsProcess automationSEO consultingUX/UI design

First Credit Services (FCS) is an omnichannel debt collection agency and Business Process Outsourcing (BPO) company specializing in accounts receivable management and customer service outsourcing. With over 30 years of experience, it offers first-party and third-party collections, digital collections, and BPO services, using its AI-powered Unified Consumer Engagement Platform (UCEP).

AI-driven contact strategybusiness process outsourcingdebt collectionomnichannel outreachreceivables managementself-service payment portal