customer issue tracking and resolution

ComSim is a market research and analytics firm that records customer satisfaction survey responses from customers worldwide in their local business language by telephone or via the internet. Since 1993 it has provided customer perceptions to high-technology organizations, delivering actionable insight through its SatisACTual real-time web portal and CFOR paperless issue reporting and tracking system.

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data analysis and reportingmulti-cultural interviewingreal-time reportingsurvey project designtelephone surveysweb surveys