call center services

Advocate IT is a HUBZone-certified and Disability-Owned Business Enterprise (DOBE) delivering enterprise-level Information Technology, Data, Creative, and Professional Services to commercial organizations, Federal Civilian agencies, the U.S. Department of War, state and local governments, and the biotechnology and life-sciences sector. Located in Downtown Frederick, MD, it helps organizations modernize operations, strengthen security, and achieve measurable results.

Artificial Intelligence and Robotic Process Automation (AI/RPA)AWS cloud migrationcloud and infrastructure engineeringCybersecurityData Analytics, Modeling & Decision SupportDevSecOps pipelinesGraphic Design & Mass Marketingsecure application developmentSTIG hardeningvulnerability scanning and remediation

Allegheny Answering Service is a U.S.-based communication services company that began in 1988 with an inbound 24/7/365 answering service and later expanded into all realms of communication. It employs only U.S.-based representatives and does not outsource work to other countries. It serves businesses of all sizes and industries across the nation and worldwide, from startups to Fortune 500 companies.

24/7/365 answering serviceadvanced reportingHIPAA-compliant secured messagingonline web portaloutbound dialingscript-based call handlingtwo-way textingvoicemail

American Help Desk (AHD) provides 24/7/365 U.S.-based customer service and technical support for organizations, acting as an extension of client businesses. With more than two decades of experience, AHD specializes in helpdesk services for healthcare, SaaS platforms, Managed Service Providers, financial institutions, education, government, and enterprise environments. The company is headquartered in Addison, Texas.

computer trainingCRM Supportdata recoveryhelp desk outsourcingIT outsourcingIT staff augmentationManaged It ServicesNOC servicesSOC servicesTechnical Support

American Prestige International Group is a multifaceted business and distributor of medical and dental products and equipment, also specializing in PPE and safety products. It serves hospitals, medical and dental clinics, laboratories, pharmaceutical companies, manufacturing units, and construction sites, and offers services including website design, internet marketing, business planning, travel and medical tourism, call center services, and import/export.

distribution of medical and dental productsimport/exportInternet MarketingPPE and safety supplieswebsite design

Anser-Fone is a telephone answering service company based in Lehi, Utah, serving the intermountain west. Founded in 1952, it provides 24/7 live answering services, after-hours answering, virtual receptionist services, appointment booking, and emergency elevator phone service for industries including medical, legal, IT, property management, public sector, and hospitality.

24/7 call answeringappointment bookingemergency response coordinationlive operator answering

Applied Utility Auditors is a utility bill auditing service provider based in New Jersey and Florida that helps businesses eliminate unnecessary costly services and reduce utility costs. Its auditors analyze utility bills, identify billing errors, and uncover savings opportunities, offering contingency-based auditing with no refund, no charge.

energy auditsinsurance risk analysissolar consulting and installationutility bill auditingwater leak detection

A to Z Integrated Solutions, LLC (A2ZIS) is an SBA 8(a) approved small business Joint Venture comprised of A to Z Management Consulting, LLC and Caduceus Healthcare, Inc. Based in Alpharetta, GA, it provides staffing, emergency management, information technology, scientific, medical, and administrative services to the Federal Government, nonprofits, and commercial clients.

administrative staffingEmergency ManagementInformation Technology servicesmedical staffingProgram and project managementscientific consultingstaffing

Where Innovation Meets Connectivity Learn More Welcome to OneSource Now more than ever, companies are faced with the challenge of reducing costs while maximizing efficiency without compromising quality. OneSource offers your company more than the ordinary set of products and services; we offer customer focused solutions. OneSource provides an array of Managed Business Services; allowing your company to increase productivity, improve customer satisfaction and strengthen your competitive advantage. Collaborating with your staff, we develop turnkey or a la carte solutions including options to design, build, implement, manage and maintain high quality service delivery of your products and services. With a US based Command & Control Center, on-staff technicians in every major metropolitan city and a strong network of service partners, OneSource has become a leader in the deployment of.

equipment installation and repairlogisticsNetwork installationoutside plantProgram Managementproject managementstructured cablingWorkforce augmentation

BrightKey, Inc. is a woman-owned business headquartered in Annapolis, MD, providing outsourced services nationwide including mailroom management, customer services, research and analysis, warehousing and fulfillment, and printing and mailing. The company serves associations, commercial, nonprofit, and government clients, and holds certifications including WBENC WBE, WOSB, SOC 1 and SOC 2 Type II, and PCI-DSS Level 2.

caging/lock box operationsdata integritydigital publishingevent supportfulfillmentmail screeningmarketing campaignsorder processingprinting and mailingtelemarketingwarehousing

BuzzWorthy Property Management is a full-service management partner for outdoor hospitality and RV park investments, serving RV parks, campgrounds, resorts, and marinas. With two decades of expertise in RV park management, the company helps owners with business planning, branding, marketing, operational processes, and financial management. It reports 25+ years of experience supporting 425+ sites and 36k yearly bookings across 8 properties, and is NFPA 1194 Certified.

24/7 emergency availabilityBranding and marketingemployee management and staffingfinancial managementgrounds and maintenancepark manager trainingproperty managementreservations and guest caresmart tech setupstart-up support

CBE Companies is a service provider specializing in accounts receivable management (ARM) and call center solutions, including first and third-party call center and advanced recovery solutions. Founded in 1933, it has over 1,200 staff across five global locations, with headquarters in Cedar Falls, Iowa, and additional sites in New Braunfels, Texas; Clarksville, Tennessee; Manila, Philippines; and Biñan, Laguna, Philippines.

Accounts receivable managementAutomationcollectionsoutsourcingprocess integration

Dasher Services, Inc. is a minority woman-owned disadvantaged business enterprise (MWDBE) that opened in 1985 as a small print shop in Harrisburg, PA. Sharon Ryan purchased Dasher in 2009 and transformed it into a communications company specializing in communicating complex information to diverse populations. Dasher holds SOC 2 Type 2 and HITRUST certifications and provides customer care, community healthcare workers, data response, and mailing/production services.

application processingblack and white or color printingcommunity healthcare worker deploymentdata responsefield outreachmailing and productionmail list standardization and addressingpre-sorted standard and first class mailingprinting

Access Receivables Management is a collection agency handling accounts throughout the United States and across the globe. It provides third-party post charge-off collections, first-party early out programs, first-party BPO call center services, pre-legal/litigation services, secondary referrals, and email and texting services. The company reports over 25 years of success, a 98% client retention rate over 5 years, and over $75 million collected annually.

debt collectionemail and text communicationspre-legal and litigation services

Eplanet Global is a BPO and IT company providing business process outsourcing solutions and services, including digital customer experience, back-office support, consulting, content control and verification, marketing, and web and app development. The company states it has 1000+ employees, 5+ locations, and $50M+ in yearly revenue.

AIback-office supportbusiness process outsourcingchat supportCloud technologiesconsultingcontent control and verificationdata analyticsemail supportmachine learningmarketingTechnical Supportweb and app development

360S2G (360S2G INC) is an American-based technology company providing software and IT consulting for the public sector and utilities. It delivers ERP platforms unifying finance, procurement, HR, payroll, and revenue, plus utility billing, payment processing, IVR, and lockbox services. The company states it was founded to provide technology solutions to the Government and Energy sectors.

Asset ManagementERP softwareIT consultingIVRlockbox servicesmeter data managementpayment processingutility billing

First Health Call (FHC) is a Puerto Rican call center that for over 19 years has employed health professionals with clinical experience. It provides health counseling services, health provider information, appointment coordination, prevention programs, hospital discharge transition follow-up, and satisfaction survey management by telephone throughout Puerto Rico, 24 hours a day, 7 days a week, 365 days a year.

24/7 serviceappointment coordinationsatisfaction survey managementtelephone health counseling

Franklin Associates is a certified Minority-Owned Business Enterprise (MBE) consulting firm headquartered in Baton Rouge, Louisiana, founded in 2005 by Perry J. Franklin. It specializes in disaster program management, strategic communications, and grant management for local, state, and federal clients, and has supported 12 federally recognized disaster recovery efforts and assisted more than 25 government agencies in projects worth over $15 billion in funding.

CDBG-DR program design and implementationdata migrationgrant managementorganizational assessmentProgram and project managementpublic engagementquality assurance and continuous improvementrisk management and compliancestakeholder engagement facilitationstrategic communicationsTraining and Developmentwebsite development and maintenance