automation guidance

DeLashmit Consulting provides practical process improvement for small teams dealing with rework, handoffs, email chaos, spreadsheets, follow-up gaps, unclear ownership, and AI/automation readiness. The firm helps teams find where work is slowing down, clarify ownership, reduce rework, and build simple routines, including where automation or AI can help. Experience spans 15+ years improving workflows across insurance, banking, claims, contact centers, technology, and regulated service operations.

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AI readiness assessmentoperational throughput improvementprocess improvementworkflow redesignworkflow stabilization